Lodi Valley Dental, LLC Dr. Joel Crane & Dr. John Hanlon

Seen promptly at my appointment time. Tricia RDH, is very professional and does a great job. Dr Joel Crane DDS, is also very professional and does a great job. I would recommend them both as they are great with kids, all the way up to senior citizens. It’s a one stop shop for all your dental needs. They do cleanings, fillings, crowns, braces, extractions, implants, dentures, and more. The office is in a new building in the last couple years, they have all the latest technology, they are always continuing education of their entire staff and they are all so friendly and very professional. Wouldn’t hesitate to recommend to all my friends and family.

Yesterday was my first visit to Lodi Valley Dental. Kristie, the dental hygienist, was amazing! She was friendly and courteous. She did a thorough job cleaning my teeth and answering some questions for me. The dentist, Dr. Hanlon, was very professional, and explained in detail what he found after examining my teeth. So thankful that we found this clinic!

I’ve always dreaded going to the dentist, and after going to different places in search of passionate, quality care I am happy to keep coming back to Lodi Valley Dental! The lobby is clean and very welcoming, and the lovely ladies at the front desk offer top notch service. Dr Behling is amazing! She is very passionate, kind and gentle. Really makes going to the dentist less stressful!

I had a very sharp tooth from a broken piece. The sharp tooth was hurting my tongue so bad. I couldn’t talk or had hard time of eating which I was having a lot of soft foods. The lady at the desk was friendly and nice. The dental hygienist greeted me with a smile that I was going to be ok. Dr. Behling was nice, kind, caring. I would recommend anyone to see her. She going to do 1 of the 2 options for me. I was very very thankful for their help. I’m going to get other dental work done with Lodi valley dental.

I wouldn’t recommend this office, but dr crane is too busy as it is. My children went in for exams and cleaning years back, but The dentist wasn’t there to see them for a “in person exam.” I was billed for an exam, so I called delta dental to ask why we would be billed for a complete patient exam when he didn’t see the patient. She just giggled, “oh that’s dr crane, he does that.” I decided to go back to their pediatric dentist so they could see the dr and I could consult with him directly. I also think the open concept treatment areas at their pediatric are safer and reassuring, you can see that the dentist is in house, and the staff are confident enough to practice in the open allowing parents to stay with their children. The Lodi valley office is sectioned off into rooms with full walls and doors. Poor pain management, poor quality work (on a temporary treatment that fell off within 20 minutes), nasty staff (Heather only) and very vindictive if you lament. Details below..... Cracked a tooth, was seen by Dr Crane on Friday. He said I needed a root canal and some crowns repaired. For a temporary remedy, Dr. Crane put some temparin(?) on the split tooth They questioned who I had been seeing since 2013, then scoffed when I replied "no one, that was my last visit." Which, was the honest truth. The estimate was $4000, which seemed fair. They "fit [me] in" on the following Monday. By the time I arrived home, (about 20 min later), the temparin(?) dislodged and the remnants were in my mouth. Dr Crane told me to alternate Ibuprofen and Tylenol for the pain and take antibiotics for the infection. The intense sharp pain was torture! By Sunday night the pain was just as intense, if not worse. So, I called and left a very POLITE message asking for my x-ray, informing them of my pain, and cancelling my root canal for Monday. I was in so much agony I couldn't consider getting dressed to go in and let them drill the pulp out of my tooth. By Wed the pain was only a dull ache. Now that the pain subsided, I called to "reschedule" my root canal. They were very cold on the phone and transferred me to Heather. She didn't try to conceal her fervent outrage. She said "Dr Crane can't see you, he's booked through January." I was perplexed, but proceeded to request an appointment for my son to repair the 15 cavities they identified in early July. We wanted to fix them in July, but they didn't have an opening. Instead, they promised to call in when they had a cancellation. He's 20 and never without his phone; they never called. I didn't think they would punish my son because they were angry with me. So, I asked Heather if my son could get an appointment to fix the 15 fillings they identified in July. She was downright nasty, "Dr Crane can't see him either." I followed up by inquiring as to the availability of the other dentist in the office. She emphatically said "NO he's booked up too" then she hung up on me. We don't have insurance and the cost of the needed dental work was over $8000. We have invariably paid in cash the day of service. In fact, my husband recently had $10,000 in dental work with Dr Crane which he paid for in cash that day. So, this isn't a money issue. We pay our bills. My only theory is that they were angry I complained about the pain and cancelled an appointment that wasn't available in the first place. As THEY said," he's booked on Monday but he will fit you in because it's urgent."